Dear guests and friends of the Auerhahn,
due to regulations from 18th March of our state government, which contains the ban on tourist accommodation, we are forced to close our house with a heavy heart. This is how we fulfill our responsibility towards all of our guests and employees in order to interrupt possible lines of infection.
We will stop operating our company until April 19th. and hope that you can then enjoy your vacation in the midst of our beautiful Black Forest. Our Grinde hut and the Seibelseckle rest hut remain open until further notice at the regular times, where we implement the measures of the state regulation accordingly.
We will contact guests with reservations in the closing period and discuss options. For reservations after April 19th we would be extremely happy if you maintain it.
We would like to point out that we have adjusted our cancellation policy due to the special situation. All bookings already made and future bookings made by the arrival date of August 15, 2020 can be canceled free of charge up to 14 days before arrival.
We can still be reached by phone from monday - friday from 9 a.m. to 5 p.m. at 07447/9340 or by e-mail at info@forsthaus-auerhahn.de.
If the situation changes, we will inform you immediately at this point.
We would much rather have welcomed you as a dear guest to us instead of writing these lines. As a host with heart and passion, it is incredibly painful to have to close our house.
Your encouraging words in so many emails that we have received in the past few days warmed our heart. This shows us how big the “Auerhahn family” has grown in the past decades. It
makes it easier for us to get through this crisis with positive thoughts and we are already looking forward to many nice encounters with dear guests and friends in the future.
Special thanks go to our employees who have done an incredible job more than usual in the past few days and weeks. As far as possible, they ensured normality, looked after our guests,
implemented new regulations, answered telephone and emails every minute. Many thanks to the whole team!
The Zepf family
and all friendly staff
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Rooms and
Spa treatments in the
